I. Foreword To assist passengers with disabilities or special needs, the airport provides professional help and quality barrier-free hardware/software services during these two periods of time: from the moment disabled passengers arrive at the airport to take departing flights or from the moment they arrive on incoming flights till they leave the airport. To this end, this service guideline is thus stipulated.
II. Services
I. Service Groups: All passengers with disabilities (e.g. in the body, eye sight, hearing) or with special needs (e.g. infants/toddlers, pregnant women, elders or those with illnesses) are the airport’s service groups for barrier-free access.
II. Airport barrier-free services：
(I). Barrier-free airport information desk and service personnel (II). Wheelchairs available for loan and service personnel (III). Barrier-Free Facilities
III. Service Content Based on boarding procedures and location, there are barrier-free services provided by the airport and the airline company. Services by the airline company staff are available from the moment when the passenger checks in at the counter to the point of reaching the boarding gate or from the arrival gate to the arrival lobby and the waiting area for land transportation.
IV. Telephone and facsimile for airport barrier-free services
III. Service Map I. Barrier-Free Services Map at Departure Hall, Chiayi Airport, Civil Aviation Administration, MOTC As indicated in the image (Click here) II. Barrier-Free Services Map at Arrival Hall, Chiayi Airport, Civil Aviation Administration, MOTC As indicated in the image (Click here)